Customer Impression Guide

To ensure a perfect seal with your custom AquaShields earplugs, it’s crucial to obtain deep, clear impressions that are free from wax blockage. If you suspect any wax buildup in your ear canal, please let your Audiologist know when scheduling your appointment. Be aware that a fee may apply if the impressions cannot be taken on the scheduled day due to such issues.

 

Once we receive your ear impressions, we’ll scan them electronically, and the digital copy will remain valid for four years. For children, please note that not all providers are equipped to take ear impressions. Contact us to confirm that a suitable impression taker is available in your area.

During Your Appointment

  • Initial Examination: Your Audiologist will start by examining your ear and ear canal with an otoscope to check for any existing conditions like Surfer’s ear.
     
  • Setting the Otostop: A foam block, known as an otostop, will be carefully placed in your ear canal.
     
  • Jaw Position: Keep your jaw relaxed and still throughout the impression process. If taking open-mouth impressions, use a bite block to assist in maintaining this position, preventing movement that could affect the seal of your earplugs.
     
  • Creating the Impression: The Audiologist will use a syringe to dispense medical-grade silicone into your ear canal, which will create a sensation of fullness.
     
  • Final Steps: Once the silicone has set, the Audiologist will gently remove the impression and perform a final check of your ear canal to ensure accuracy.

Audiologist Impression Guide

By following these tips, you’ll ensure that your AquaShields earplugs provide the highest level of comfort and protection for your water sports activities. For any questions or additional guidance, feel free to contact us at support@aquashields.com.

 

Impression Requirements

  • Complete Coverage: Ensure your impressions capture the entire ear anatomy, including the crus of the helix, tragus, and anti-tragus.
     
  • High-Quality Material: Use high-viscosity, addition-reaction silicone impression material for the best results.
     
  • Jaw Position: Keep the patient's jaw still and open during the impression process. If open-mouth impressions are required, use a bite block to maintain this position for accurate fitting.
     
  • Proper Depth: Extend the impression to the second bend of the ear canal. For cases with advanced Surfer’s ear, consider using a slim otostop for maximum meatal length.
     
  • Sufficient Material: Apply enough impression material to fully define the helix and capture the complete shape and depth of the concha, slightly over-filling if necessary.

Official Distributors

Explore our brands

Become a Trade Partner

Offer your patients high-quality, custom earplugs.

 

We partner with audiologists and hearing care professionals to supply custom-fit earplugs at exclusive trade rates. Our earplugs are built for comfort, durability and reliable performance, making them a great add-on for clients who need protection for any application.

 

To learn more about pricing and how to get started, get in touch today.

Find out more

Have questions?
We have answers!

WHERE CAN I GET EAR IMPRESSIONS?

Visit our list of partnered audiologists to check if there is an audiologist near you. Alternatively, If you need assistance, we are happy to help! Use our contact form to get in touch!

HOW LONG WILL THEY TAKE TO ARRIVE?

Once we receive your impressions our current lead times are an estimate of 1-2 weeks

DO YOU ACCEPT RETURNS?

Due to our earplugs being custom made, we are unable to accept returns, unless due to manufacturing defects.

 

We offer a 30 day fit guarantee on all orders, to ensure your earplugs fit you comfortably

WHAT IF THEY DON'T FIT CORRECTLY?

If your earplugs don't fit correctly, please reach out to us within 30 days and we will make adjustments to the earplugs free of charge. 

WHAT'S THE DIFFERENCE BETWEEN CUSTOM EARPLUGS AND GENERIC EARPLUGS

Custom earplugs, such as AquaShields, stand out from generic options by offering a tailored solution designed specifically for your ears. Custom earplugs are crafted from impressions taken by professionals, these earplugs provide a perfect seal and a comfortable fit that ensures maximum protection against water  during water activities like swimming or surfing. Unlike generic earplugs, which come in standard sizes and may not seal properly or cause discomfort, custom earplugs offer personalized comfort and effectiveness. With AquaShields, you can further personalize your experience by choosing from a variety of colours and optional features, allowing you to express your style while enjoying superior ear protection.

Let us know!

Get in touch

Send us an email anytime, we endeavour to answer all enquiries really quick and aim to respond within 24 hours. 

 

Alternatively if you'd prefer to speak to us on the phone our phone lines are open from 9am to 8pm 7 days a week.

Send Us A Message

Thanks for contacting us. We'll get back to you as soon as possible.

We respond pretty fast, be sure to check your junk / spam folder for a response! Alternatively you can email us as contact@aquashields.co.uk

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